Privacy Notice

Last update: November 8th, 2022

Based on the applicable personal data protection laws, we inform you that ELECTROXISIS, with address at Av. Homero 205 piso 10, Polanco V sección, Miguel Hidalgo C.P. 11560, Mexico City. Mexico, is responsible for collecting your personal data, the use given to them and their protection.

Your personal information will be used for the following purposes: to provide the services and product or services you have requested; to notify you about new services or product or services that are related to those already contracted or acquired; to inform you about changes in them; to develop studies and programs that are necessary to determine consumer habits; to conduct periodic evaluations of our product or services and services in order to improve the quality of them; to evaluate the quality of service we provide, and in general, to comply with the obligations we have contracted with you.

For the aforementioned purposes, we need to obtain the following personal data:

Full name
Telephone
Email

It is important to inform you that you have the right to Access, Rectification and Cancellation of your personal data, to oppose the treatment of the same or to revoke the consent that you have given us for this purpose.

To do this, it is necessary to send the request in the terms set by law to our responsible in ELECTROXISIS, Department of Protection of Personal Data, located at Av. Homero 205 piso 10, Polanco V sección, Miguel Hidalgo C.P. 11560, Mexico City, Mexico or communicate via email to customerservice@electroxisis.com which we ask you to confirm via telephone to ensure proper receipt.

In some cases, we may use Cookies to collect information that allows personal identification, or that could become personally identifiable, if we combine it with other information.

While you browse "ELECTROXISIS" the online advertising networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus tailor more relevant ads to you.

If you do not wish to receive promotional messages from us, you may send us your request by e-mail to: customerservice@electroxisis.com.

Important: Any changes to this Privacy Notice can be viewed on our website.

ELECTROXISIS is the data controller for this website, according to the personal data protection law. For all (mobile) applications referred to in this Privacy Policy, ELECTROXISIS is the data controller. ELECTROXISIS undertakes to take full responsibility for the protection and security of your personal data.

We will use the information we have collected about you to provide you with a pleasant shopping experience, to communicate offers about our services. s
Your personal data will be used for purposes related to your order; for example, to notify you of the status of your order or delivery. We may use your data for the purpose of assessing your creditworthiness, for which we may use third parties.
If you have provided us with your personal data in connection with a promotion, event, (mobile) application, etc., we may send you emails and other messages related to the service you have requested.
If you contact customer service, we will use your personal data (including your contact history) so that customer service can process your request and provide you with the best possible service.

This information provided may be processed, collected, stored, used, circulated, deleted, shared, updated, transmitted and / or transferred to third countries in accordance and in accordance with our policies of treatment and in order to continue developing our commercial and promotional activities to keep you informed about news on our products or services, promotions, offers and in general, about any aspect related to our business.
ELECTROXISIS, under the terms provided by applicable law is expressly and unequivocally authorized to maintain and manage your information, unless you state otherwise directly, expressly or unequivocally, in writing to the email address provided for that purpose customerservice@electroxisis.com within thirty (30) working days from receipt of this communication.

To learn about our processing policies and how you can exercise your rights to know, update, rectify and delete please consult our website or write to us at the following email customerservice@electroxisis.com.

If you have given your consent to receive newsletters, we will send them to you. If you have given us your personal data during a sale of a product or service, we will inform you about similar products or services. We may also contact you for feedback after a sale of a service. If a sale process is interrupted, we will send you a reminder email.

The user declares that all data provided by him are true and correct, and undertakes to keep them updated, communicating changes to ELECTROXISIS.
MODIFICATIONS OF THE PRIVACY POLICY

We periodically review the online privacy statement in order to ensure that it is error-free and clearly visible on the websites, contains adequate information about your rights and our processing activities, and is implemented and compliant with applicable law.

QUESTIONS

If you have any questions about this document you can write to us at customerservice@electroxisis.com

CONTACT

Homero 205 Piso 10, Polanco V Sección , Miguel Hidalgo CP 11560, Ciudad de México.

Phone: +52 55 5244 5783

Support e-mail: customerservice@electroxisis.com